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shipping policy

Transportation Policy

1. We will calculate the accurate order freight and shipping time based on your geographic location, and you will see it at checkout. Please choose according to your needs.
2. After your order arrives in your country, it may be affected by tariffs, resulting in an additional cost. The seller will not bear the corresponding cost, and all costs will be borne by the buyer.
3. To purchase multiple products, separate orders need to be placed. We will arrange the corresponding number of packages according to the number of orders.
4. The order will be processed within 48 hours after the order is placed.
5. If you are not satisfied with the current logistics methods and want to choose a faster transportation method, please contact us by mail.
6. If the package you received is damaged or defective, please send us a feedback email as soon as possible. Our email address is: yitong@vincigant.com. You need to send us your order number and pictures of the product condition, and we will do our best to solve the problem for you according to the specific situation.
7. If you have any other questions, please send an email to contact us